Duke Manufacturing ViSOR System Testing
Duke Manufacturing, a leader in providing innovative solutions to the food services industry, created a system to help restaurants manage their business and equipment more efficiently. Testing of the system was critical for a successful deployment.
Duke needed software testing expertise to meet production deadlines for the deployment of their innovative software system, which helps restaurants manage business and equipment more efficiently.
The ViSOR system manages Duke’s equipment (product holding units) from either within the restaurant or from outside the restaurant (i.e. restaurant's corporate office). Once installed and configured, the system monitors the equipment, stores information in the Cloud, and is accessible from a PC or mobile device. The system tracks many restaurant activities such as product use and quantity, when to cook more product, manager shifts, and violations of stored wait times. An added feature included the ability of the system to manage not only Duke’s equipment but also other manufacturer's equipment.
TDK provided a testing team and processes to ensure system connectivity and integration to equipment, information appropriately displayed on attached panels, and to verify that all features functioned appropriately.
Duke met their product deadlines for the ViSOR system and delivered a top quality product to their customers, which increased efficiency in managing equipment.
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